Terms and Conditions for Digital Products (Presets, Video Trainings)

  1. Scope of Application
     
    1. These terms and conditions apply exclusively to transactions between Julie and Uwe GbR (owners Julia Marie Santoro-Petker and Uwe Petker) and the customer, in the version valid at the time of order.
    2. Customer service is available on weekdays from 12:00 to 14:00 CET at 
    3. +49 17685134848 or via email at contact@destinationweddingschool.com.
    4. These terms apply to consumers making purchases for purposes predominantly outside of commercial or self-employed activities.
    5. Any differing customer terms are only valid if explicitly accepted by the seller.
  1. Offers and Service Descriptions

    1. Product displays in the online store do not constitute legally binding offers but invite customers to place orders. All offers are valid as long as stock lasts, unless otherwise specified.
  1. Copyright and Intellectual Property Rights

    1. The content on this website is protected under German copyright and intellectual property law. Any use not permitted by German copyright law requires the prior written consent of the provider or rights holder. This includes reproduction, editing, translation, storage, processing, and any form of reproduction in databases or other electronic media or systems. Third-party content is marked accordingly. Unauthorized reproduction or distribution of content, in part or whole, is prohibited and punishable by law. Only the creation of copies and downloads for personal, private, and non-commercial use is permitted.
  1. Ordering Process and Contract Conclusion
     
    1. Customers can add products to their cart for consideration.A binding purchase request is made by clicking [order with obligation to pay].
    2. An order confirmation email will be sent automatically. The purchase contract is concluded only when the seller ships the product, provides a dispatch confirmation, or sends an explicit confirmation email within two days.
  1. Prices
     
    1. All prices listed exclude applicable VAT.
  1. Delivery
     
    1. If delivery fails due to customer error after three attempts, the seller may withdraw from the contract and refund any payments made.
  1. Payment Terms
     
    1. Customers may select from available payment methods at checkout.
    2. If third-party providers (e.g., Stripe) are used for payment, their terms apply.
    3. Failure to meet payment due dates incurs late fees and interest.
  1. Refund Policy and Right of Withdrawal
     
    1. Digital Products: Refunds are not permitted for digital products such as Presets, Wedding Guides,and other similar items due to the nature of digital delivery.
    2. Online Courses: A 7-day satisfaction guarantee applies to the purchase of online courses. If not satisfied, the course can be returned within 7 days of purchase for a full refund.
  1. Retention of Ownership
     
    1. Products remain the seller’s property until full payment is received.
  1. Warranty and Guarantee
     
    1. Warranty is provided per legal standards.
    2. A guarantee applies only when explicitly stated and communicated prior to purchase.
  1. Liability

    1. The seller has unlimited liability for damages caused by intent or gross negligence.
    2. In cases of minor negligence, liability is limited to essential contractual obligations and foreseeable damages.
    3. Liability limitations do not apply to cases of personal injury or product liability law.
  1. Final Provisions
     
    1. Legal disputes are handled at the seller’s location if the customer is a business entity.
    2. The contract language is English.
    3. The seller does not participate in consumer dispute resolution but provides the EU Online Dispute Resolution link.